• 1623 Citations
  • 19 h-Index
1989 …2020

Research output per year

If you made any changes in Pure these will be visible here soon.

Fingerprint Dive into the research topics where Paulo B Goes is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

  • 3 Similar Profiles

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output

Improving customer routing in contact centers: An automated triage design based on text analytics

Ilk, N., Shang, G. & Goes, P., Jul 1 2020, In : Journal of Operations Management. 66, 5, p. 553-577 25 p.

Research output: Contribution to journalArticle

  • 1 Scopus citations

    Effective selling strategies for online auctions on eBay: A comprehensive approach with CART model

    Tu, Y., Alex Tung, Y. & Goes, P., 2019, In : International Journal of Business Information Systems. 30, 2, p. 125-151 27 p.

    Research output: Contribution to journalArticle

  • Production of Online Word-of-Mouth: Peer Effects and the Moderation of User Characteristics

    Wang, Y., Goes, P., Wei, Z. & Zeng, D., Jul 1 2019, In : Production and Operations Management. 28, 7, p. 1621-1640 20 p.

    Research output: Contribution to journalArticle

  • 4 Scopus citations

    Social Influence and Monetization of Freemium Social Games

    Fang, B., Zheng, Z. E., Ye, Q. & Goes, P. B., Jul 3 2019, In : Journal of Management Information Systems. 36, 3, p. 730-754 25 p.

    Research output: Contribution to journalArticle

  • 1 Scopus citations

    Pay Easy, Buy More: An Empirical Study of the Purchase Feature in Social Media Apps

    Guo, C., Chen, X., Zhang, B. & Goes, P. B., Jan 1 2018.

    Research output: Contribution to conferencePaper