An investigation of heuristics of human judgment in detecting deception and potential implications in countering social engineering

Tiantian Qin, Judee K. Burgoon

Research output: Chapter in Book/Report/Conference proceedingConference contribution

14 Scopus citations

Abstract

Social engineering (as used by the military or law-enforcement) is the emerging technique for obtaining classified information by interacting and deceiving people who can access that information. Rather than using traditional techniques of attacking the technical shields such as firewalls, many sophisticated computer hackers find that social engineering is more effective and difficult to detect by humans. Why can people not effectively detect social engineering or more specifically, the art of deception? What can be done to augment human abilities for the task? The current findings warrant several possibilities that influence human ability to detect deception. Factors include such things as truth-bias, stereotypical thinking and processing ability. Knowing that human detection ability is limited, we propose a method to automatically detect deception that potentially assists humans. Results show that a system, using discriminant analysis to classify deception performed significantly better than humans in detecting deception. The findings can also be applied to general situations to ensure information authentication-scenarios other than social engineering.

Original languageEnglish (US)
Title of host publicationISI 2007
Subtitle of host publication2007 IEEE Intelligence and Security Informatics
PublisherIEEE Computer Society
Pages152-159
Number of pages8
ISBN (Print)1424413303, 9781424413300
DOIs
StatePublished - Jan 1 2007
EventISI 2007: 2007 IEEE Intelligence and Security Informatics - New Brunswick, NJ, United States
Duration: May 23 2007May 24 2007

Publication series

NameISI 2007: 2007 IEEE Intelligence and Security Informatics

Other

OtherISI 2007: 2007 IEEE Intelligence and Security Informatics
CountryUnited States
CityNew Brunswick, NJ
Period5/23/075/24/07

Keywords

  • Automatic deception detection
  • Social engineering

ASJC Scopus subject areas

  • Computer Science(all)
  • Control and Systems Engineering

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    Qin, T., & Burgoon, J. K. (2007). An investigation of heuristics of human judgment in detecting deception and potential implications in countering social engineering. In ISI 2007: 2007 IEEE Intelligence and Security Informatics (pp. 152-159). [4258689] (ISI 2007: 2007 IEEE Intelligence and Security Informatics). IEEE Computer Society. https://doi.org/10.1109/isi.2007.379548