An investigation of organizational reluctance to mediate employment disputes

Barry M Goldman, Pearsall J. Matthew, Stephen W Gilliland, Debra L. Shapiro

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Organizations agree to participate in employment mediation sponsored by federal Equal EmploymentOpportunity Commission (EEOC) at much lower rates than individual claimants (31% vs. 89%). Thispaper investigates reasons why this phenomenon occurs. We surveyed 997 organizations that wereinvited to participate in EEOC-sponsored mediation to assess reasons for participating-or not-inmediation. Support was found for a model that incorporates perceived merit, organizational learning, and three anticipated outcome variables (economic, reputation, and equity) to understand the issue.Organizational learning accounted for the most variance in the decision to participate in mediation.

Original languageEnglish (US)
Title of host publicationAcademy of Management 2007 Annual Meeting: Doing Well by Doing Good, AOM 2007
StatePublished - 2007
Event67th Annual Meeting of the Academy of Management, AOM 2007 - Philadelphia, PA, United States
Duration: Aug 3 2007Aug 8 2007

Other

Other67th Annual Meeting of the Academy of Management, AOM 2007
CountryUnited States
CityPhiladelphia, PA
Period8/3/078/8/07

Fingerprint

Economics
Dispute
Mediation
Organizational learning
Economic variables
Equity

Keywords

  • Mediation
  • Organizational learning
  • Reputation

ASJC Scopus subject areas

  • Management Information Systems
  • Management of Technology and Innovation

Cite this

Goldman, B. M., Matthew, P. J., Gilliland, S. W., & Shapiro, D. L. (2007). An investigation of organizational reluctance to mediate employment disputes. In Academy of Management 2007 Annual Meeting: Doing Well by Doing Good, AOM 2007

An investigation of organizational reluctance to mediate employment disputes. / Goldman, Barry M; Matthew, Pearsall J.; Gilliland, Stephen W; Shapiro, Debra L.

Academy of Management 2007 Annual Meeting: Doing Well by Doing Good, AOM 2007. 2007.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Goldman, BM, Matthew, PJ, Gilliland, SW & Shapiro, DL 2007, An investigation of organizational reluctance to mediate employment disputes. in Academy of Management 2007 Annual Meeting: Doing Well by Doing Good, AOM 2007. 67th Annual Meeting of the Academy of Management, AOM 2007, Philadelphia, PA, United States, 8/3/07.
Goldman BM, Matthew PJ, Gilliland SW, Shapiro DL. An investigation of organizational reluctance to mediate employment disputes. In Academy of Management 2007 Annual Meeting: Doing Well by Doing Good, AOM 2007. 2007
Goldman, Barry M ; Matthew, Pearsall J. ; Gilliland, Stephen W ; Shapiro, Debra L. / An investigation of organizational reluctance to mediate employment disputes. Academy of Management 2007 Annual Meeting: Doing Well by Doing Good, AOM 2007. 2007.
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