Collaborative technology for the sea-based warfighter: A field study of GSS adoption and diffusion

Robert O. Briggs, Daniel D. Mittleman, Neil Weinstein, Jay F Nunamaker, Mark E. Adkins

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

Group Support Systems (GSS) technology is still in the early stages of its diffusion process. There are several thousand GSS installations worldwide, and that number is growing, but GSS have not yet achieved a mass market. It may be that studying adoption and diffusion of GSS within a single organization could yield insights that would help speed the process elsewhere. This paper presents an 18-month field study of an effort to introduce GSS into the daily work efforts of several components of the staff of the U.S. Navy's Commander, Third Fleet (COMTHIRDFLT). An internal champion spearheaded the innovation effort with the assistance of a team of outside GSS experts. The paper presents background COMTHIRDFLT, and then describes the steps the team took to create a self-sustaining community of GSS users. The paper presents a summary of the causes of and the barriers to adoption observed during the study in a causal model of adoption and diffusion, and concludes with implications for practitioners and researchers.

Original languageEnglish (US)
Title of host publicationProceedings of the Hawaii International Conference on System Sciences
PublisherInstitute of Electrical and Electronics Engineers Computer Society
Pages505-514
Number of pages10
Volume1
StatePublished - 1998
EventProceedings of the 1998 31st Annual Hawaii International Conference on System Sciences. Part 1 (of 7) - Big Island, HI, USA
Duration: Jan 6 1998Jan 9 1998

Other

OtherProceedings of the 1998 31st Annual Hawaii International Conference on System Sciences. Part 1 (of 7)
CityBig Island, HI, USA
Period1/6/981/9/98

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Expert systems
Innovation

ASJC Scopus subject areas

  • Software
  • Industrial and Manufacturing Engineering

Cite this

Briggs, R. O., Mittleman, D. D., Weinstein, N., Nunamaker, J. F., & Adkins, M. E. (1998). Collaborative technology for the sea-based warfighter: A field study of GSS adoption and diffusion. In Proceedings of the Hawaii International Conference on System Sciences (Vol. 1, pp. 505-514). Institute of Electrical and Electronics Engineers Computer Society.

Collaborative technology for the sea-based warfighter : A field study of GSS adoption and diffusion. / Briggs, Robert O.; Mittleman, Daniel D.; Weinstein, Neil; Nunamaker, Jay F; Adkins, Mark E.

Proceedings of the Hawaii International Conference on System Sciences. Vol. 1 Institute of Electrical and Electronics Engineers Computer Society, 1998. p. 505-514.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Briggs, RO, Mittleman, DD, Weinstein, N, Nunamaker, JF & Adkins, ME 1998, Collaborative technology for the sea-based warfighter: A field study of GSS adoption and diffusion. in Proceedings of the Hawaii International Conference on System Sciences. vol. 1, Institute of Electrical and Electronics Engineers Computer Society, pp. 505-514, Proceedings of the 1998 31st Annual Hawaii International Conference on System Sciences. Part 1 (of 7), Big Island, HI, USA, 1/6/98.
Briggs RO, Mittleman DD, Weinstein N, Nunamaker JF, Adkins ME. Collaborative technology for the sea-based warfighter: A field study of GSS adoption and diffusion. In Proceedings of the Hawaii International Conference on System Sciences. Vol. 1. Institute of Electrical and Electronics Engineers Computer Society. 1998. p. 505-514
Briggs, Robert O. ; Mittleman, Daniel D. ; Weinstein, Neil ; Nunamaker, Jay F ; Adkins, Mark E. / Collaborative technology for the sea-based warfighter : A field study of GSS adoption and diffusion. Proceedings of the Hawaii International Conference on System Sciences. Vol. 1 Institute of Electrical and Electronics Engineers Computer Society, 1998. pp. 505-514
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