Computer-mediated and face-to-face groups: Who makes riskier decisions?

Joseph S Valacich, S. Sarker, J. Pratt, M. Groomer

Research output: Chapter in Book/Report/Conference proceedingConference contribution

11 Scopus citations

Abstract

Although a significant body of research has focused on understanding the effect of media differences on group behaviors and processes, little is known about how media differences influence groups' risk-taking behaviors. This study reports on a laboratory experiment designed to understand the effects of the group communication environment (face-to-face or computer-mediated) on group risk-taking behaviors while subjects performed a hidden profile decision-making task. Results indicated that computer-mediated groups make riskier decisions than face-to-face groups, and their decisions shift farther away from the positions held by individual group members prior to interaction than in face-to-face groups. Consistent with prior research, computer-mediated groups reported lower process satisfaction, higher and more even participation, and higher intra-group conflict. Two rival theoretical explanations are put forth as to why computer-mediated groups made riskier decisions.

Original languageEnglish (US)
Title of host publicationProceedings of the Annual Hawaii International Conference on System Sciences
PublisherIEEE Computer Society
Pages133-142
Number of pages10
Volume2002-January
ISBN (Print)0769514359
DOIs
Publication statusPublished - 2002
Externally publishedYes
Event35th Annual Hawaii International Conference on System Sciences, HICSS 2002 - Big Island, United States
Duration: Jan 7 2002Jan 10 2002

Other

Other35th Annual Hawaii International Conference on System Sciences, HICSS 2002
CountryUnited States
CityBig Island
Period1/7/021/10/02

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Keywords

  • Communications technology
  • Computer mediated communication
  • Data analysis
  • Decision making
  • Face
  • Polarization
  • Testing

ASJC Scopus subject areas

  • Engineering(all)

Cite this

Valacich, J. S., Sarker, S., Pratt, J., & Groomer, M. (2002). Computer-mediated and face-to-face groups: Who makes riskier decisions? In Proceedings of the Annual Hawaii International Conference on System Sciences (Vol. 2002-January, pp. 133-142). [993870] IEEE Computer Society. https://doi.org/10.1109/HICSS.2002.993870