COPLINK connect: Information and knowledge management for law enforcement

Hsinchun Chen, Jenny Schroeder, Roslin V. Hauck, Linda Ridgeway, Homa Atabakhsh, Harsh Gupta, Chris Boarman, Kevin Rasmussen, Andy W. Clements

Research output: Contribution to journalArticle

108 Citations (Scopus)

Abstract

Information and knowledge management in a knowledge-intensive and time-critical environment presents a challenge to information technology professionals. In law enforcement, multiple data sources are used, each having different user interfaces. COPLINK Connect addresses these problems by providing one easy-to-use interface that integrates different data sources such as incident records, mug shots and gang information, and allows diverse police departments to share data easily. User evaluations of the application allowed us to study the impact of COPLINK on law-enforcement personnel as well as to identify requirements for improving the system. COPLINK Connect is currently being deployed at Tucson Police Department (TPD).

Original languageEnglish (US)
Pages (from-to)271-285
Number of pages15
JournalDecision Support Systems
Volume34
Issue number3
DOIs
StatePublished - Feb 2003

Fingerprint

Knowledge Management
Law Enforcement
Information Management
Information Storage and Retrieval
Police
Law enforcement
Knowledge management
Information management
Technology
User interfaces
Information technology
Personnel
Information and knowledge management
Data sources
Mugs
Gangs
Evaluation
User Interface
User interface
Incidents

Keywords

  • Artificial intelligence
  • Information sharing
  • Knowledge management
  • Law enforcement

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

Cite this

Chen, H., Schroeder, J., Hauck, R. V., Ridgeway, L., Atabakhsh, H., Gupta, H., ... Clements, A. W. (2003). COPLINK connect: Information and knowledge management for law enforcement. Decision Support Systems, 34(3), 271-285. https://doi.org/10.1016/S0167-9236(02)00121-5

COPLINK connect : Information and knowledge management for law enforcement. / Chen, Hsinchun; Schroeder, Jenny; Hauck, Roslin V.; Ridgeway, Linda; Atabakhsh, Homa; Gupta, Harsh; Boarman, Chris; Rasmussen, Kevin; Clements, Andy W.

In: Decision Support Systems, Vol. 34, No. 3, 02.2003, p. 271-285.

Research output: Contribution to journalArticle

Chen, H, Schroeder, J, Hauck, RV, Ridgeway, L, Atabakhsh, H, Gupta, H, Boarman, C, Rasmussen, K & Clements, AW 2003, 'COPLINK connect: Information and knowledge management for law enforcement', Decision Support Systems, vol. 34, no. 3, pp. 271-285. https://doi.org/10.1016/S0167-9236(02)00121-5
Chen, Hsinchun ; Schroeder, Jenny ; Hauck, Roslin V. ; Ridgeway, Linda ; Atabakhsh, Homa ; Gupta, Harsh ; Boarman, Chris ; Rasmussen, Kevin ; Clements, Andy W. / COPLINK connect : Information and knowledge management for law enforcement. In: Decision Support Systems. 2003 ; Vol. 34, No. 3. pp. 271-285.
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