Decision Making in an Automated Environment: The Effects of Anonymity and Proximity with a Group Decision Support System

Leonard Michael Jessup, David A. Tansik

Research output: Contribution to journalArticle

135 Scopus citations

Abstract

Recent advances in information systems technology have made it possible to support the work of interacting groups using networked personal computers. A laboratory experiment was conducted using a group decision support system to evaluate effects of anonymity and proximity on group process in automated group problem solving. Twenty groups of four persons each performed an idea‐generating task using an interactive electronic brainstorming program. This experiment's main findings were: (1) Group members working anonymously and apart generated more comments. (2) Working in the same room increased satisfaction. (3) Highest levels of perceived system effectiveness were reported under anonymity.

Original languageEnglish (US)
Pages (from-to)266-279
Number of pages14
JournalDecision Sciences
Volume22
Issue number2
DOIs
StatePublished - 1991
Externally publishedYes

Keywords

  • and
  • Decision Processes
  • Decision Support Systems
  • Group Decision Processes
  • Human Information Processing.

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Strategy and Management
  • Information Systems and Management
  • Management of Technology and Innovation

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