Designing collaborative systems for better knowledge management and team performance

Xiaojun Zhang, Viswanath Venkatesh, Susan A Brown

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Collaborative technologies have been widely used to support teams to function effectively in today's competitive business environment. However, the impacts of collaborative technologies on team performance were inconclusive in prior research. This paper seeks to understand the mediational mechanisms that transmit the effect of collaborative technologies to team performance. Specifically, we theorize the relationships between: (a) design features and knowledge contextualization; and (b) knowledge contextualization and a team's ability to collaborate, i.e., collaboration know-how development, and assimilating knowledge, i.e., absorptive capacity, both of which are expected to influence team performance. We conducted a field study and collected data from nearly 1,900 team members (190 software project teams) in an organization and the results indicated support for our theoretical model. We discuss theoretical and practical implications of our findings.

Original languageEnglish (US)
Title of host publicationProceedings of the Annual Hawaii International Conference on System Sciences
DOIs
StatePublished - 2010
Event43rd Annual Hawaii International Conference on System Sciences, HICSS-43 - Koloa, Kauai, HI, United States
Duration: Jan 5 2010Jan 8 2010

Other

Other43rd Annual Hawaii International Conference on System Sciences, HICSS-43
CountryUnited States
CityKoloa, Kauai, HI
Period1/5/101/8/10

Fingerprint

Knowledge management
Industry

ASJC Scopus subject areas

  • Engineering(all)

Cite this

Zhang, X., Venkatesh, V., & Brown, S. A. (2010). Designing collaborative systems for better knowledge management and team performance. In Proceedings of the Annual Hawaii International Conference on System Sciences [5428722] https://doi.org/10.1109/HICSS.2010.137

Designing collaborative systems for better knowledge management and team performance. / Zhang, Xiaojun; Venkatesh, Viswanath; Brown, Susan A.

Proceedings of the Annual Hawaii International Conference on System Sciences. 2010. 5428722.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Zhang, X, Venkatesh, V & Brown, SA 2010, Designing collaborative systems for better knowledge management and team performance. in Proceedings of the Annual Hawaii International Conference on System Sciences., 5428722, 43rd Annual Hawaii International Conference on System Sciences, HICSS-43, Koloa, Kauai, HI, United States, 1/5/10. https://doi.org/10.1109/HICSS.2010.137
Zhang X, Venkatesh V, Brown SA. Designing collaborative systems for better knowledge management and team performance. In Proceedings of the Annual Hawaii International Conference on System Sciences. 2010. 5428722 https://doi.org/10.1109/HICSS.2010.137
Zhang, Xiaojun ; Venkatesh, Viswanath ; Brown, Susan A. / Designing collaborative systems for better knowledge management and team performance. Proceedings of the Annual Hawaii International Conference on System Sciences. 2010.
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