Developing and validating an instrument to measure the impact of group support technology on affective reward

B. A. Reinig, R. O. Briggs, M. M. Shepherd, J. Yen, J. F. Nunamaker

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

Research shows that group support systems (GSS) have dramatically increased group productivity. However, researchers in the field discovered that users sometimes find themselves feeling emotionally unfulfilled despite exceptionally good results. They report a loss of the affective reward often associated with a challenging meeting where they struggle and succeed. This lack of engagement has been documented to be a cause of user resistance to adopting GSS technology. Team effectiveness may be reduced over time as users seek less-effective but more-engaging alternatives This paper presents preliminary theory development framing affective reward as a function of excitation transfer. It describes the development and validation of an instrument to measure affective reward, and presents the results of the first laboratory investigation of the construct.

Original languageEnglish (US)
Title of host publicationProceedings of the 28th Annual Hawaii International Conference on System Sciences, HICSS 1995
PublisherIEEE Computer Society
Pages798-807
Number of pages10
ISBN (Electronic)0818669306
DOIs
StatePublished - Jan 1 1995
Event28th Annual Hawaii International Conference on System Sciences, HICSS 1995 - Wailea, United States
Duration: Jan 3 1995Jan 6 1995

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume4
ISSN (Print)1530-1605

Conference

Conference28th Annual Hawaii International Conference on System Sciences, HICSS 1995
CountryUnited States
CityWailea
Period1/3/951/6/95

ASJC Scopus subject areas

  • Engineering(all)

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    Reinig, B. A., Briggs, R. O., Shepherd, M. M., Yen, J., & Nunamaker, J. F. (1995). Developing and validating an instrument to measure the impact of group support technology on affective reward. In Proceedings of the 28th Annual Hawaii International Conference on System Sciences, HICSS 1995 (pp. 798-807). [375668] (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 4). IEEE Computer Society. https://doi.org/10.1109/HICSS.1995.375668