Developing Informatics Tools and Strategies for Consumer-centered Health Communication

Alla Keselman, Robert Logan, Catherine Arnott Smith, Gondy Leroy, Qing Zeng-Treitler

Research output: Contribution to journalArticle

102 Scopus citations

Abstract

As the emphasis on individuals' active partnership in health care grows, so does the public's need for effective, comprehensible consumer health resources. Consumer health informatics has the potential to provide frameworks and strategies for designing effective health communication tools that empower users and improve their health decisions. This article presents an overview of the consumer health informatics field, discusses promising approaches to supporting health communication, and identifies challenges plus direction for future research and development. The authors' recommendations emphasize the need for drawing upon communication and social science theories of information behavior, reaching out to consumers via a range of traditional and novel formats, gaining better understanding of the public's health information needs, and developing informatics solutions for tailoring resources to users' needs and competencies. This article was written as a scholarly outreach and leadership project by members of the American Medical Informatics Association's Consumer Health Informatics Working Group.

Original languageEnglish (US)
Pages (from-to)473-483
Number of pages11
JournalJournal of the American Medical Informatics Association
Volume15
Issue number4
DOIs
StatePublished - Jul 2008

ASJC Scopus subject areas

  • Health Informatics

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