Developing Informatics Tools and Strategies for Consumer-centered Health Communication

Alla Keselman, Robert Logan, Catherine Arnott Smith, Gondy Augusta Leroy, Qing Zeng-Treitler

Research output: Contribution to journalArticle

92 Citations (Scopus)

Abstract

As the emphasis on individuals' active partnership in health care grows, so does the public's need for effective, comprehensible consumer health resources. Consumer health informatics has the potential to provide frameworks and strategies for designing effective health communication tools that empower users and improve their health decisions. This article presents an overview of the consumer health informatics field, discusses promising approaches to supporting health communication, and identifies challenges plus direction for future research and development. The authors' recommendations emphasize the need for drawing upon communication and social science theories of information behavior, reaching out to consumers via a range of traditional and novel formats, gaining better understanding of the public's health information needs, and developing informatics solutions for tailoring resources to users' needs and competencies. This article was written as a scholarly outreach and leadership project by members of the American Medical Informatics Association's Consumer Health Informatics Working Group.

Original languageEnglish (US)
Pages (from-to)473-483
Number of pages11
JournalJournal of the American Medical Informatics Association
Volume15
Issue number4
DOIs
StatePublished - Jul 2008
Externally publishedYes

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Health Communication
Informatics
Health
Medical Informatics
Social Sciences
Health Resources
American Medical Association
Public Health
Communication
Delivery of Health Care
Research

ASJC Scopus subject areas

  • Medicine(all)

Cite this

Developing Informatics Tools and Strategies for Consumer-centered Health Communication. / Keselman, Alla; Logan, Robert; Smith, Catherine Arnott; Leroy, Gondy Augusta; Zeng-Treitler, Qing.

In: Journal of the American Medical Informatics Association, Vol. 15, No. 4, 07.2008, p. 473-483.

Research output: Contribution to journalArticle

Keselman, Alla ; Logan, Robert ; Smith, Catherine Arnott ; Leroy, Gondy Augusta ; Zeng-Treitler, Qing. / Developing Informatics Tools and Strategies for Consumer-centered Health Communication. In: Journal of the American Medical Informatics Association. 2008 ; Vol. 15, No. 4. pp. 473-483.
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