Facebook contact: The effect of an outgroup member's language proficiency on desire for future intergroup contact

Sara Kim, Jake Harwood

Research output: Contribution to journalArticle

Abstract

Guided by contact theory, we examined the effect of an international student's English language proficiency on American students’ desire for future interaction with international students, online and in-person. We created a fictitious Facebook page of a female Chinese international student and experimentally manipulated her Facebook posts to represent low or high English proficiency. American students (N = 126) in the high proficiency condition reported more identification with the international student, which subsequently led to more desire for future interaction with the student both online and in person. These effects generalized to a desire for interaction with other Chinese students (again, both online and in person). The findings of the study have theoretical and practical implications for online intergroup communication.

Original languageEnglish (US)
Pages (from-to)160-168
Number of pages9
JournalInternational Journal of Intercultural Relations
Volume77
DOIs
StatePublished - Jul 2020

Keywords

  • Intergroup communication
  • Language proficiency
  • Online contact theory
  • Social media

ASJC Scopus subject areas

  • Business and International Management
  • Social Psychology
  • Sociology and Political Science

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