Improving benchmarking by using an explicit framework for the development of composite indicators: An example using pediatric quality of care

Jochen Profit, Katri V Typpo, Sylvia J. Hysong, LeChauncy D. Woodard, Michael A. Kallen, Laura A. Petersen

Research output: Contribution to journalArticle

25 Citations (Scopus)

Abstract

Background: The measurement of healthcare provider performance is becoming more widespread. Physicians have been guarded about performance measurement, in part because the methodology for comparative measurement of care quality is underdeveloped. Comprehensive quality improvement will require comprehensive measurement, implying the aggregation of multiple quality metrics into composite indicators.Objective: To present a conceptual framework to develop comprehensive, robust, and transparent composite indicators of pediatric care quality, and to highlight aspects specific to quality measurement in children.Methods: We reviewed the scientific literature on composite indicator development, health systems, and quality measurement in the pediatric healthcare setting. Frameworks were selected for explicitness and applicability to a hospital-based measurement system.Results: We synthesized various frameworks into a comprehensive model for the development of composite indicators of quality of care. Among its key premises, the model proposes identifying structural, process, and outcome metrics for each of the Institute of Medicine's six domains of quality (safety, effectiveness, efficiency, patient-centeredness, timeliness, and equity) and presents a step-by-step framework for embedding the quality of care measurement model into composite indicator development.Conclusions: The framework presented offers researchers an explicit path to composite indicator development. Without a scientifically robust and comprehensive approach to measurement of the quality of healthcare, performance measurement will ultimately fail to achieve its quality improvement goals.

Original languageEnglish (US)
Article number13
JournalImplementation Science
Volume5
Issue number1
DOIs
StatePublished - Feb 9 2010

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Benchmarking
Quality of Health Care
Pediatrics
Quality Improvement
Literature
National Academies of Science, Engineering, and Medicine (U.S.) Health and Medicine Division
Health Personnel
Research Personnel
Delivery of Health Care
Physicians
Safety
Health

ASJC Scopus subject areas

  • Health Policy
  • Medicine(all)
  • Public Health, Environmental and Occupational Health
  • Health Informatics

Cite this

Improving benchmarking by using an explicit framework for the development of composite indicators : An example using pediatric quality of care. / Profit, Jochen; Typpo, Katri V; Hysong, Sylvia J.; Woodard, LeChauncy D.; Kallen, Michael A.; Petersen, Laura A.

In: Implementation Science, Vol. 5, No. 1, 13, 09.02.2010.

Research output: Contribution to journalArticle

Profit, Jochen ; Typpo, Katri V ; Hysong, Sylvia J. ; Woodard, LeChauncy D. ; Kallen, Michael A. ; Petersen, Laura A. / Improving benchmarking by using an explicit framework for the development of composite indicators : An example using pediatric quality of care. In: Implementation Science. 2010 ; Vol. 5, No. 1.
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