Influence of system, environment, and procedures on knowledge submission frequency

Alexandra Durcikova, Susan A. Brown

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Scopus citations

Abstract

Organizations continue to struggle with encouraging employees to participate in knowledge management initiatives. Research is replete with examples of organizations that implemented knowledge management systems in order to find them under utilized. In this paper, we report the results of a case study conducted to examine the impact of system, environment, and procedures on knowledge submission frequency. Our findings indicate that in the absence of a consistently publicized procedure for knowledge management, system and environmental characteristics (i.e., supervisor relationship) are the most important factors in knowledge submission frequency. However, once the procedures are publicized clearly and repeatedly, system and procedural characteristics are most influential in predicting knowledge submission frequency.

Original languageEnglish (US)
Title of host publicationProceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
DOIs
StatePublished - Dec 1 2007
Event40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07 - Big Island, HI, United States
Duration: Jan 3 2007Jan 6 2007

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
ISSN (Print)1530-1605

Other

Other40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07
CountryUnited States
CityBig Island, HI
Period1/3/071/6/07

ASJC Scopus subject areas

  • Engineering(all)

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    Durcikova, A., & Brown, S. A. (2007). Influence of system, environment, and procedures on knowledge submission frequency. In Proceedings of the 40th Annual Hawaii International Conference on System Sciences 2007, HICSS'07 [4076766] (Proceedings of the Annual Hawaii International Conference on System Sciences). https://doi.org/10.1109/HICSS.2007.269