Institutional-level norms and organizational involvement in a service-implementation network

Keith G. Provan, H Brinton Milward

Research output: Contribution to journalArticle

78 Citations (Scopus)

Abstract

This article, which focuses on organizations that serve seriously mentally ill adults in a single community, is an attempt to explain the involvement of these organizations in a network of service delivery, a "service-implementation network." With the use of an institutional theory perspective four hypotheses were developed, each focusing on an aspect of an organization's service orientation thought to reflect its commitment to and support of institutional-level professional norms with regard to network involvement. Data were collected on twenty-eight of the thirty-one health and social service agencies that made up the service-implementation network for adults with serious mental illness in one city. Results were generally supportive of the hypotheses, although the strength of the findings varied depending on whether network involvement was measured as either service-link density or multiplexity.

Original languageEnglish (US)
Pages (from-to)391-418
Number of pages28
JournalJournal of Public Administration Research and Theory
Volume1
Issue number4
StatePublished - Oct 1991

Fingerprint

norms
Organizations
Norm
Mentally Ill Persons
Social Work
Health Services
Health
mental illness
mobile social services
health service
health
commitment
delivery
community

ASJC Scopus subject areas

  • Molecular Biology
  • Statistics and Probability
  • Computational Mathematics
  • Condensed Matter Physics
  • Marketing
  • Public Administration
  • Sociology and Political Science

Cite this

Institutional-level norms and organizational involvement in a service-implementation network. / Provan, Keith G.; Milward, H Brinton.

In: Journal of Public Administration Research and Theory, Vol. 1, No. 4, 10.1991, p. 391-418.

Research output: Contribution to journalArticle

@article{d5cfae9fa29b40598b7c685e14afe01a,
title = "Institutional-level norms and organizational involvement in a service-implementation network",
abstract = "This article, which focuses on organizations that serve seriously mentally ill adults in a single community, is an attempt to explain the involvement of these organizations in a network of service delivery, a {"}service-implementation network.{"} With the use of an institutional theory perspective four hypotheses were developed, each focusing on an aspect of an organization's service orientation thought to reflect its commitment to and support of institutional-level professional norms with regard to network involvement. Data were collected on twenty-eight of the thirty-one health and social service agencies that made up the service-implementation network for adults with serious mental illness in one city. Results were generally supportive of the hypotheses, although the strength of the findings varied depending on whether network involvement was measured as either service-link density or multiplexity.",
author = "Provan, {Keith G.} and Milward, {H Brinton}",
year = "1991",
month = "10",
language = "English (US)",
volume = "1",
pages = "391--418",
journal = "Journal of Public Administration Research and Theory",
issn = "1053-1858",
publisher = "Oxford University Press",
number = "4",

}

TY - JOUR

T1 - Institutional-level norms and organizational involvement in a service-implementation network

AU - Provan, Keith G.

AU - Milward, H Brinton

PY - 1991/10

Y1 - 1991/10

N2 - This article, which focuses on organizations that serve seriously mentally ill adults in a single community, is an attempt to explain the involvement of these organizations in a network of service delivery, a "service-implementation network." With the use of an institutional theory perspective four hypotheses were developed, each focusing on an aspect of an organization's service orientation thought to reflect its commitment to and support of institutional-level professional norms with regard to network involvement. Data were collected on twenty-eight of the thirty-one health and social service agencies that made up the service-implementation network for adults with serious mental illness in one city. Results were generally supportive of the hypotheses, although the strength of the findings varied depending on whether network involvement was measured as either service-link density or multiplexity.

AB - This article, which focuses on organizations that serve seriously mentally ill adults in a single community, is an attempt to explain the involvement of these organizations in a network of service delivery, a "service-implementation network." With the use of an institutional theory perspective four hypotheses were developed, each focusing on an aspect of an organization's service orientation thought to reflect its commitment to and support of institutional-level professional norms with regard to network involvement. Data were collected on twenty-eight of the thirty-one health and social service agencies that made up the service-implementation network for adults with serious mental illness in one city. Results were generally supportive of the hypotheses, although the strength of the findings varied depending on whether network involvement was measured as either service-link density or multiplexity.

UR - http://www.scopus.com/inward/record.url?scp=0001231261&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=0001231261&partnerID=8YFLogxK

M3 - Article

VL - 1

SP - 391

EP - 418

JO - Journal of Public Administration Research and Theory

JF - Journal of Public Administration Research and Theory

SN - 1053-1858

IS - 4

ER -