Knowledge sourcing: A channel preference perspective

Yiwen Zhang, Alexandra Durcikova, Susan A Brown

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Organizations invest in information and communication technology (ICT) such as knowledge repositories and electronic communities of practice to augment traditional means of transferring knowledge, such as via face-to-face interactions with co-located colleagues. These systems make it possible to create a multi-modal knowledge network in which employees have a choice of which channel to use for knowledge transfer. This study investigates the sourcing side of knowledge transfer, and develops hypotheses to assess the degree to which task characteristics, knowledge characteristics and individual characteristics determine the preference for channel selection. This research contributes to theory in knowledge management as it expands our understanding of how various knowledge transfer channels are selected. The research contributes to practice by helping companies understand why employees may or may not be using the various knowledge channels available to them.

Original languageEnglish (US)
Title of host publicationAssociation for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006
Pages1711-1717
Number of pages7
Volume3
StatePublished - 2006
Event12th Americas Conference on Information Systems, AMCIS 2006 - Acapulco, Mexico
Duration: Aug 4 2006Aug 6 2006

Other

Other12th Americas Conference on Information Systems, AMCIS 2006
CountryMexico
CityAcapulco
Period8/4/068/6/06

Fingerprint

knowledge transfer
Personnel
Knowledge management
employee
knowledge management
knowledge
Communication
communication technology
information technology
electronics
Industry
interaction
community

Keywords

  • Community of practice
  • Knowledge repository
  • Knowledge sourcing
  • Knowledge transfer

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Library and Information Sciences
  • Information Systems

Cite this

Zhang, Y., Durcikova, A., & Brown, S. A. (2006). Knowledge sourcing: A channel preference perspective. In Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006 (Vol. 3, pp. 1711-1717)

Knowledge sourcing : A channel preference perspective. / Zhang, Yiwen; Durcikova, Alexandra; Brown, Susan A.

Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006. Vol. 3 2006. p. 1711-1717.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Zhang, Y, Durcikova, A & Brown, SA 2006, Knowledge sourcing: A channel preference perspective. in Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006. vol. 3, pp. 1711-1717, 12th Americas Conference on Information Systems, AMCIS 2006, Acapulco, Mexico, 8/4/06.
Zhang Y, Durcikova A, Brown SA. Knowledge sourcing: A channel preference perspective. In Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006. Vol. 3. 2006. p. 1711-1717
Zhang, Yiwen ; Durcikova, Alexandra ; Brown, Susan A. / Knowledge sourcing : A channel preference perspective. Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006. Vol. 3 2006. pp. 1711-1717
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