Abstract
Organizations invest in information and communication technology (ICT) such as knowledge repositories and electronic communities of practice to augment traditional means of transferring knowledge, such as via face-to-face interactions with co-located colleagues. These systems make it possible to create a multi-modal knowledge network in which employees have a choice of which channel to use for knowledge transfer. This study investigates the sourcing side of knowledge transfer, and develops hypotheses to assess the degree to which task characteristics, knowledge characteristics and individual characteristics determine the preference for channel selection. This research contributes to theory in knowledge management as it expands our understanding of how various knowledge transfer channels are selected. The research contributes to practice by helping companies understand why employees may or may not be using the various knowledge channels available to them.
| Original language | English (US) |
|---|---|
| Title of host publication | Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006 |
| Pages | 1711-1717 |
| Number of pages | 7 |
| Volume | 3 |
| State | Published - 2006 |
| Event | 12th Americas Conference on Information Systems, AMCIS 2006 - Acapulco, Mexico Duration: Aug 4 2006 → Aug 6 2006 |
Other
| Other | 12th Americas Conference on Information Systems, AMCIS 2006 |
|---|---|
| Country | Mexico |
| City | Acapulco |
| Period | 8/4/06 → 8/6/06 |
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Keywords
- Community of practice
- Knowledge repository
- Knowledge sourcing
- Knowledge transfer
ASJC Scopus subject areas
- Computer Science Applications
- Computer Networks and Communications
- Library and Information Sciences
- Information Systems
Cite this
Knowledge sourcing : A channel preference perspective. / Zhang, Yiwen; Durcikova, Alexandra; Brown, Susan A.
Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006. Vol. 3 2006. p. 1711-1717.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Knowledge sourcing
T2 - A channel preference perspective
AU - Zhang, Yiwen
AU - Durcikova, Alexandra
AU - Brown, Susan A
PY - 2006
Y1 - 2006
N2 - Organizations invest in information and communication technology (ICT) such as knowledge repositories and electronic communities of practice to augment traditional means of transferring knowledge, such as via face-to-face interactions with co-located colleagues. These systems make it possible to create a multi-modal knowledge network in which employees have a choice of which channel to use for knowledge transfer. This study investigates the sourcing side of knowledge transfer, and develops hypotheses to assess the degree to which task characteristics, knowledge characteristics and individual characteristics determine the preference for channel selection. This research contributes to theory in knowledge management as it expands our understanding of how various knowledge transfer channels are selected. The research contributes to practice by helping companies understand why employees may or may not be using the various knowledge channels available to them.
AB - Organizations invest in information and communication technology (ICT) such as knowledge repositories and electronic communities of practice to augment traditional means of transferring knowledge, such as via face-to-face interactions with co-located colleagues. These systems make it possible to create a multi-modal knowledge network in which employees have a choice of which channel to use for knowledge transfer. This study investigates the sourcing side of knowledge transfer, and develops hypotheses to assess the degree to which task characteristics, knowledge characteristics and individual characteristics determine the preference for channel selection. This research contributes to theory in knowledge management as it expands our understanding of how various knowledge transfer channels are selected. The research contributes to practice by helping companies understand why employees may or may not be using the various knowledge channels available to them.
KW - Community of practice
KW - Knowledge repository
KW - Knowledge sourcing
KW - Knowledge transfer
UR - http://www.scopus.com/inward/record.url?scp=84870232507&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84870232507&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84870232507
SN - 9781604236262
VL - 3
SP - 1711
EP - 1717
BT - Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006
ER -