Law enforcement officers' acceptance of advanced e-government technology: A survey study of COPLNK mobile

Paul Jen Hwa Hu, Hsinchun Chen, Han Fen Hu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Timely information access and effective knowledge support is crucial to law enforcement officers' crime fighting and investigations. An expanding array of e-government initiatives target the development of advanced information technologies and their deployment in law enforcement agencies. Abase in point is COPLINK, an integrated system that provides law enforcement officers with timely data access, effective information support, integrated knowledge sharing, and improved collaboration within or beyond the agency boundaries. In this study, we examine law enforcement officers' acceptance of COPLONK Mobile by proposing and testing a factor model premised in established theoretical foundations. According to our results, the model is capable of explaining or predicting officers' intentions to use the technology. Our survey data support the proposed model and the hypotheses it suggests. Among the acceptance determinants we investigated, perceived usefulness appears to have the most significant influence on individual officers' intention to use COPLONK Mobile.

Original languageEnglish (US)
Title of host publicationProceedings of the 11th International Conference on Electronic Commerce, ICEC 2009
Pages160-168
Number of pages9
DOIs
StatePublished - Nov 30 2009
Event11th International Conference on Electronic Commerce, ICEC 2009 - Taipei, Taiwan, Province of China
Duration: Aug 12 2009Aug 15 2009

Publication series

NameACM International Conference Proceeding Series

Other

Other11th International Conference on Electronic Commerce, ICEC 2009
CountryTaiwan, Province of China
CityTaipei
Period8/12/098/15/09

Keywords

  • COPLINK mobile
  • Technology acceptance

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

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    Hu, P. J. H., Chen, H., & Hu, H. F. (2009). Law enforcement officers' acceptance of advanced e-government technology: A survey study of COPLNK mobile. In Proceedings of the 11th International Conference on Electronic Commerce, ICEC 2009 (pp. 160-168). (ACM International Conference Proceeding Series). https://doi.org/10.1145/1593254.1593278