Media capabilities that support identity communication in virtual teams

David W. Wilson, Sherry M.B. Thatcher, Susan A. Brown

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

Virtual teams play an increasingly important role in the modern economy, and many organizations struggle to overcome the weaknesses inherent in technology-mediated work. Identity communication has been shown to greatly improve individual- and group-level outcomes in offline settings, but these benefits have not been investigated in the context of virtual teams, where mediated interaction can reduce the opportunity for identity communication. Building on prior media theories, we develop and test a model explaining how technology can enable identity communication in virtual settings. Using a controlled experiment (N=186), we test our hypotheses and find strong support for the proposed model. Our study has important implications for researchers seeking to understand identity communication via technology and for practitioners hoping to improve virtual team communication and collaboration.

Original languageEnglish (US)
Title of host publicationProceedings of the 48th Annual Hawaii International Conference on System Sciences, HICSS 2015
EditorsRalph H. Sprague, Tung X. Bui
PublisherIEEE Computer Society
Pages702-711
Number of pages10
ISBN (Electronic)9781479973675
DOIs
StatePublished - Mar 26 2015
Event48th Annual Hawaii International Conference on System Sciences, HICSS 2015 - Kauai, United States
Duration: Jan 5 2015Jan 8 2015

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2015-March
ISSN (Print)1530-1605

Other

Other48th Annual Hawaii International Conference on System Sciences, HICSS 2015
CountryUnited States
CityKauai
Period1/5/151/8/15

ASJC Scopus subject areas

  • Engineering(all)

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    Wilson, D. W., Thatcher, S. M. B., & Brown, S. A. (2015). Media capabilities that support identity communication in virtual teams. In R. H. Sprague, & T. X. Bui (Eds.), Proceedings of the 48th Annual Hawaii International Conference on System Sciences, HICSS 2015 (pp. 702-711). [7069739] (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2015-March). IEEE Computer Society. https://doi.org/10.1109/HICSS.2015.90