Organization-Sponsored Sharing Platforms: Managing the Dialectics of Conflicting Institutional Logics

Ulrike Schultze, Anita Bhappu

Research output: Contribution to conferencePaper

Abstract

Using institutional logics as our analytical lens, we gain insights into a new class of technology, namely organization-sponsored ridesharing platforms. We classify this new technology class as a nesting of peer-to-peer (P2P) and business-to business (B2B) business models, within an organizationally bounded space. Importantly, each of these layers in this new B2B2P2P sharing model is associated with a different institutional logic – namely market, hierarchy and clan – that are at odds with each other. Drawing on dialectic theories of management, we analyze data collected from Zimride, a ridesharing platform used primarily by universities, to identify the tensions that manifest themselves in the B2B2P2P sharing model, how they relate to one another across the layers of the nested model, and how the users of this sharing model deal with these tensions.

Original languageEnglish (US)
StatePublished - Jan 1 2018
Externally publishedYes
Event38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017 - Seoul, Korea, Republic of
Duration: Dec 10 2017Dec 13 2017

Other

Other38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017
CountryKorea, Republic of
CitySeoul
Period12/10/1712/13/17

Keywords

  • Clan
  • Contradiction
  • Dialectic
  • Hierarchy
  • Market
  • Ridesharing
  • Tension

ASJC Scopus subject areas

  • Computer Science Applications
  • Information Systems

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  • Cite this

    Schultze, U., & Bhappu, A. (2018). Organization-Sponsored Sharing Platforms: Managing the Dialectics of Conflicting Institutional Logics. Paper presented at 38th International Conference on Information Systems: Transforming Society with Digital Innovation, ICIS 2017, Seoul, Korea, Republic of.