Organizational assessment models for enterprise transformation

L. Nathan Perkins, Ricardo Valerdi, Deborah Nightingale, Stan Rifkin

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

Organizational assessment is becoming increasingly important, both as a cross-time and cross-industry measurement and as a guiding force in enterprise transformation. Assessments provide crucial information about strengths, areas for improvement and potential investment strategies for achieving performance benefits. As performance is being recognized as a complex and multifaceted construct, assessment tools seek to incorporate and reflect a holistic measurement of performance across multiple dimensions such as stakeholder value, leadership, culture and quality. With a growing range of tools available, this paper examines four prevalent assessment strategies as examples of different approaches to organizational assessment. We compare these tools in terms of use cases, principles measured, outputs and contextual factors. Due to a lack of causal evidence between the principles assessed and objective evidence of improved organizational performance, organizations should utilize the assessment tool that best aligns with key transformation values or goals. By committing to a relevant and useful assessment tool and fully integrating it into strategic processes, organizations are able to achieve the internal knowledge and historical data necessary to improve performance and drive ongoing transformation efforts.

Original languageEnglish (US)
Title of host publication20th Annual International Symposium of the International Council on Systems Engineering, INCOSE 2010
Pages809-823
Number of pages15
StatePublished - Dec 1 2010
Externally publishedYes
Event20th Annual International Symposium of the International Council on Systems Engineering, INCOSE 2010 - Chicago, IL, United States
Duration: Jul 12 2010Jul 15 2010

Publication series

Name20th Annual International Symposium of the International Council on Systems Engineering, INCOSE 2010
Volume1

Other

Other20th Annual International Symposium of the International Council on Systems Engineering, INCOSE 2010
CountryUnited States
CityChicago, IL
Period7/12/107/15/10

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ASJC Scopus subject areas

  • Hardware and Architecture
  • Information Systems
  • Control and Systems Engineering

Cite this

Nathan Perkins, L., Valerdi, R., Nightingale, D., & Rifkin, S. (2010). Organizational assessment models for enterprise transformation. In 20th Annual International Symposium of the International Council on Systems Engineering, INCOSE 2010 (pp. 809-823). (20th Annual International Symposium of the International Council on Systems Engineering, INCOSE 2010; Vol. 1).