Parent satisfaction with the electronic medical record in an academic pediatric rheumatology practice

Paul Rosen, Steven J. Spalding, Michael J. Hannon, Robert M. Boudreau, C. Kent Kwoh

Research output: Contribution to journalArticlepeer-review

18 Scopus citations

Abstract

Background: Patient satisfaction has not been widely studied with respect to implementation of the electronic medical record (EMR). There are few reports of the impact of the EMR in pediatrics. Objective: The objective of this study was to assess the impact of implementation of an electronic medical record system on families in an academic pediatric rheumatology practice. Methods: Families were surveyed 1 month pre-EMR implementation and 3 months post-EMR implementation. Results: Overall, EMR was well received by families. Compared with the paper chart, parents agreed the EMR improved the quality of doctor care (55% or 59/107 vs 26% or 26/99, P < .001). More parents indicated they would prefer their pediatric physicians to use an EMR (68% or 73/107 vs 51% or 50/99, P = .01). Conclusions: Transitioning an academic pediatric rheumatology practice to an EMR can increase family satisfaction with the office visit.

Original languageEnglish (US)
Pages (from-to)e40
JournalJournal of medical Internet research
Volume13
Issue number2
DOIs
StatePublished - Apr 2011

Keywords

  • Ambulatory care
  • Electronic medical record
  • Pediatric rheumatology

ASJC Scopus subject areas

  • Health Informatics

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