Abstract
Objective: To determine patients' perspectives of components of patient-centred physiotherapy and its essential elements. Design: Qualitative study using semi-structured interviews to explore patients' judgements of patient-centred physiotherapy. Grounded theory was used to determine common themes among the interviews and develop theory iteratively from the data. Setting: Musculoskeletal outpatient physiotherapy at a provincial city hospital. Participants: Eight individuals who had recently received physiotherapy. Results: Five categories of characteristics relating to patient-centred physiotherapy were generated from the data: the ability to communicate; confidence; knowledge and professionalism; an understanding of people and an ability to relate; and transparency of progress and outcome. These categories did not tend to occur in isolation, but formed a composite picture of patient-centred physiotherapy from the patient's perspective. Conclusions and practice implications: This research elucidates and reinforces the importance of patient-centredness in physiotherapy, and suggests that patients may be the best judges of the affective, non-technical aspects of a given healthcare episode.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 154-162 |
| Number of pages | 9 |
| Journal | Physiotherapy |
| Volume | 97 |
| Issue number | 2 |
| DOIs | |
| State | Published - Jun 2011 |
| Externally published | Yes |
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Keywords
- Good physiotherapy
- Patient care
- Patient centredness
- Patient satisfaction
ASJC Scopus subject areas
- Physical Therapy, Sports Therapy and Rehabilitation
Cite this
Patients' perspectives of patient-centredness as important in musculoskeletal physiotherapy interactions : A qualitative study. / Kidd, Martin O.; Bond, Carol H.; Bell, Melanie L.
In: Physiotherapy, Vol. 97, No. 2, 06.2011, p. 154-162.Research output: Contribution to journal › Article
}
TY - JOUR
T1 - Patients' perspectives of patient-centredness as important in musculoskeletal physiotherapy interactions
T2 - A qualitative study
AU - Kidd, Martin O.
AU - Bond, Carol H.
AU - Bell, Melanie L
PY - 2011/6
Y1 - 2011/6
N2 - Objective: To determine patients' perspectives of components of patient-centred physiotherapy and its essential elements. Design: Qualitative study using semi-structured interviews to explore patients' judgements of patient-centred physiotherapy. Grounded theory was used to determine common themes among the interviews and develop theory iteratively from the data. Setting: Musculoskeletal outpatient physiotherapy at a provincial city hospital. Participants: Eight individuals who had recently received physiotherapy. Results: Five categories of characteristics relating to patient-centred physiotherapy were generated from the data: the ability to communicate; confidence; knowledge and professionalism; an understanding of people and an ability to relate; and transparency of progress and outcome. These categories did not tend to occur in isolation, but formed a composite picture of patient-centred physiotherapy from the patient's perspective. Conclusions and practice implications: This research elucidates and reinforces the importance of patient-centredness in physiotherapy, and suggests that patients may be the best judges of the affective, non-technical aspects of a given healthcare episode.
AB - Objective: To determine patients' perspectives of components of patient-centred physiotherapy and its essential elements. Design: Qualitative study using semi-structured interviews to explore patients' judgements of patient-centred physiotherapy. Grounded theory was used to determine common themes among the interviews and develop theory iteratively from the data. Setting: Musculoskeletal outpatient physiotherapy at a provincial city hospital. Participants: Eight individuals who had recently received physiotherapy. Results: Five categories of characteristics relating to patient-centred physiotherapy were generated from the data: the ability to communicate; confidence; knowledge and professionalism; an understanding of people and an ability to relate; and transparency of progress and outcome. These categories did not tend to occur in isolation, but formed a composite picture of patient-centred physiotherapy from the patient's perspective. Conclusions and practice implications: This research elucidates and reinforces the importance of patient-centredness in physiotherapy, and suggests that patients may be the best judges of the affective, non-technical aspects of a given healthcare episode.
KW - Good physiotherapy
KW - Patient care
KW - Patient centredness
KW - Patient satisfaction
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UR - http://www.scopus.com/inward/citedby.url?scp=79954607716&partnerID=8YFLogxK
U2 - 10.1016/j.physio.2010.08.002
DO - 10.1016/j.physio.2010.08.002
M3 - Article
C2 - 21497250
AN - SCOPUS:79954607716
VL - 97
SP - 154
EP - 162
JO - Physiotherapy
JF - Physiotherapy
SN - 0031-9406
IS - 2
ER -