Perceptions of virtual team communication effectiveness: The role of team member identity motives and media characteristics

Christina Hymer, Susan Brown, Sherry Thatcher

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Although much research has examined how individuals convey their identities to others at work and outcomes related to identity communication, we know little about outcomes associated with identity communication in virtual settings. In this study, we examine the relationship between professionals' motives for communicating their identities to others and their perceptions of virtual team communication effectiveness. In doing so, we consider the moderating role of features of the communication media (information control, reach, reprocessability) on these relationships. We find that three motives (self-protection, self-creation, and self-enhancement) relate to team members' perceptions of communication effectiveness. We also find evidence for the influence of communication media features on several of these relationships. We provide an overview of our data collection methodology and results, concluding with theoretical and practical implications.

Original languageEnglish (US)
Title of host publicationProceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages691-700
Number of pages10
ISBN (Electronic)9780998133140
StatePublished - 2021
Event54th Annual Hawaii International Conference on System Sciences, HICSS 2021 - Virtual, Online
Duration: Jan 4 2021Jan 8 2021

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2020-January
ISSN (Print)1530-1605

Conference

Conference54th Annual Hawaii International Conference on System Sciences, HICSS 2021
CityVirtual, Online
Period1/4/211/8/21

ASJC Scopus subject areas

  • Engineering(all)

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