Performance measurement of a pharmacist-directed anticoagulation management service

J. C. Schommer, D. A. Mott, Philip J Schneider, K. R. Knoell

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

The purpose of this study was to use a performance-driven organizational change framework to measure both the clinical performance and time performance of a pharmacist-directed anticoagulation management service. A sample of 286 consecutive encounters between patients and anticoagulation management service staff was selected over a 2-month period at the anticoagulation management service of a midwestern university medical center. Data were analyzed using descriptive statistics, logistic regression, and linear regression analysis. Regression-based estimates documented that patients with at least one regimen adherence problem were approximately 10 times more likely to be outside their clinical INR range (clinical performance issue) and required an average of 4 minutes more per encounter (time performance issue) compared with patients who exhibited no adherence problems. Performance metrics such as clinical and time performance can be useful for organizational adaptation and organizational growth decisions related to an anticoagulation management service.

Original languageEnglish (US)
Pages (from-to)1164-1169
Number of pages6
JournalHospital Pharmacy
Volume36
Issue number11
StatePublished - 2001
Externally publishedYes

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Pharmacists
Organizational Innovation
International Normalized Ratio
Linear Models
Logistic Models
Regression Analysis
Linear regression
Regression analysis
Logistics
Statistics
Growth

Keywords

  • Anticoagulation management
  • Performance measurement

ASJC Scopus subject areas

  • Pharmaceutical Science

Cite this

Performance measurement of a pharmacist-directed anticoagulation management service. / Schommer, J. C.; Mott, D. A.; Schneider, Philip J; Knoell, K. R.

In: Hospital Pharmacy, Vol. 36, No. 11, 2001, p. 1164-1169.

Research output: Contribution to journalArticle

Schommer, JC, Mott, DA, Schneider, PJ & Knoell, KR 2001, 'Performance measurement of a pharmacist-directed anticoagulation management service', Hospital Pharmacy, vol. 36, no. 11, pp. 1164-1169.
Schommer, J. C. ; Mott, D. A. ; Schneider, Philip J ; Knoell, K. R. / Performance measurement of a pharmacist-directed anticoagulation management service. In: Hospital Pharmacy. 2001 ; Vol. 36, No. 11. pp. 1164-1169.
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