Preventive services and satisfaction of Cherokee Nation patients.

S. L. McFall, Teshia G Solomon, D. W. Smith, M. Kelley

Research output: Contribution to journalArticle

3 Citations (Scopus)

Abstract

This article assesses the relationship between receipt of preventive services and satisfaction in five clinics operated by the Cherokee Nation. Data are from personal interviews of 596 adult patients attending the clinics on consecutive days in 1995 and 1997. Analyses are based on 535 patients with complete satisfaction. Patients were most satisfied with communication, advice on how to stay healthy, and preventive care; there was less satisfaction with follow-up and continuity of care. Satisfaction was not associated with receipt of screening tests. However, patients who received advice or assistance with smoking cessation or dietary recommendations had higher overall satisfaction.

Original languageEnglish (US)
Pages (from-to)76-83
Number of pages8
JournalJournal of Public Health Management and Practice
Volume7
Issue number1
StatePublished - Jan 2001
Externally publishedYes

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Aftercare
Preventive Medicine
Continuity of Patient Care
Smoking Cessation
Communication
Interviews

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health
  • Health Policy

Cite this

Preventive services and satisfaction of Cherokee Nation patients. / McFall, S. L.; Solomon, Teshia G; Smith, D. W.; Kelley, M.

In: Journal of Public Health Management and Practice, Vol. 7, No. 1, 01.2001, p. 76-83.

Research output: Contribution to journalArticle

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