Reexamining the impact of system use on job performance from the perspective of adaptive system use

Heshan Sun, Martin Frické

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

Prior research with regard to the relationship between system use and job performance has been inconsistent. Some research found that system use has significant impact on job performance, as anticipated; other research does not confirm such a relationship. In this paper, we try to bridge this inconsistency by attributing this inconsistency to the simply conceptualized and measured system use construct. Subsequently, we introduce a "richer" conceptualization of system use, namely adaptive system use, and we examine its relationship with job performance. We suggest that adaptive system use accounts for a significant part of the impact of system use on job performance. Using a sample of 274 MS Office users, we were able to confirm that adaptive system use has significant impact on task productivity, management control, and task innovation. This research has implications for both research and practice.

Original languageEnglish (US)
Title of host publication15th Americas Conference on Information Systems 2009, AMCIS 2009
Pages3010-3020
Number of pages11
StatePublished - Dec 1 2009
Event15th Americas Conference on Information Systems 2009, AMCIS 2009 - San Francisco, CA, United States
Duration: Aug 6 2009Aug 9 2009

Publication series

Name15th Americas Conference on Information Systems 2009, AMCIS 2009
Volume5

Other

Other15th Americas Conference on Information Systems 2009, AMCIS 2009
CountryUnited States
CitySan Francisco, CA
Period8/6/098/9/09

Keywords

  • Adaptive system use
  • Empirical study
  • Impact of system use
  • Job performance

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

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  • Cite this

    Sun, H., & Frické, M. (2009). Reexamining the impact of system use on job performance from the perspective of adaptive system use. In 15th Americas Conference on Information Systems 2009, AMCIS 2009 (pp. 3010-3020). (15th Americas Conference on Information Systems 2009, AMCIS 2009; Vol. 5).