Results of the arizona medicaid health information technology pharmacy focus groups

Terri L Warholak, Anita Murcko, Megan McKee, Terry F Urbine

Research output: Contribution to journalArticle

11 Citations (Scopus)

Abstract

Background: In 2007, a federal Medicaid Transformation Grant was awarded to design, develop, and deploy a statewide Health Information Exchange and Electronic Health Record in Arizona, United States. Objective: To explore the health information technology needs, knowledge, and expectations of Arizona's health care professionals, moderated focus groups were conducted. This article describes the results of the pharmacist focus groups. Methods: Focus group activities included a brief presentation, completion of a paper-based survey, and group discussion. The methods included solicitation by invitation, participant selection, meeting content, collaterals, focus group execution, recording, analysis, and discerning comparability among groups. Results: Pharmacy focus group discussions centered on electronic prescribing, including the anticipated advantages: reducing handwriting interpretation errors, improving formulary compliance, improving communication with prescribers, increasing efficiency, and ensuring data accuracy. Disadvantages included: medication errors, inadequate training and knowledge of software applications, and inflated patient expectations. Conclusions: Pharmacists ranked e-prescribing as the highest priority feature of an electronic health system.

Original languageEnglish (US)
Pages (from-to)438-443
Number of pages6
JournalResearch in Social and Administrative Pharmacy
Volume7
Issue number4
DOIs
StatePublished - Dec 2011

Fingerprint

Medical Informatics
Medicaid
Focus Groups
Information technology
Health
Pharmacists
Electronic Prescribing
Handwriting
Formularies
Medication Errors
Health care
Application programs
Electronic Health Records
Compliance
Software
Communication
Delivery of Health Care

Keywords

  • Focus group
  • Health information technology
  • Pharmacy

ASJC Scopus subject areas

  • Pharmacy
  • Pharmaceutical Science

Cite this

Results of the arizona medicaid health information technology pharmacy focus groups. / Warholak, Terri L; Murcko, Anita; McKee, Megan; Urbine, Terry F.

In: Research in Social and Administrative Pharmacy, Vol. 7, No. 4, 12.2011, p. 438-443.

Research output: Contribution to journalArticle

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