Rethinking media richness: Towards a theory of media synchronicity

Alan R. Dennis, Joseph S. Valacich

Research output: Contribution to journalConference article

352 Scopus citations

Abstract

This paper describes a new theory called a theory of media synchronicity which proposes that a set of five media capabilities are important to group work, and that all tasks are composed of two fundamental communication processes (conveyance and convergence). Communication effectiveness is influenced by matching the media capabilities to the needs of the fundamental communication processes, not aggregate collections of these processes (i.e., tasks) as proposed by media richness theory. The theory also proposes that the relationships between communication processes and media capabilities will vary between established and newly formed groups, and will change over time.

Original languageEnglish (US)
Number of pages1
JournalProceedings of the Hawaii International Conference on System Sciences
StatePublished - Jan 1 1999
Externally publishedYes
EventProceedings of the 1999 32nd Annual Hawaii International Conference on System Sciences, HICSS-32 - Maui, HI, USA
Duration: Jan 5 1999Jan 8 1999

ASJC Scopus subject areas

  • Computer Science(all)

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