Role clarity, organizational commitment, and job satisfaction during hospital reengineering.

M. Kroposki, C. L. Murdaugh, A. S. Tavakoli, M. Parsons

Research output: Contribution to journalArticle

17 Scopus citations

Abstract

This study investigated the relationships among role conflict, role ambiguity, organizational commitment, and job satisfaction experienced by clinical team members in a hospital undergoing reengineering. The sample consisted of 409 registered nurses (RNs) and 278 non-RNs. Participants who experienced much role conflict and ambiguity exhibited less organizational commitment and job satisfaction. RNs had more role conflict and ambiguity than non-RNs. No significant differences in role conflict and role ambiguity, organizational commitment, and job satisfaction were observed between RNs working on medical-surgical units and those on specialty units. Strategies that reduce role conflict and role ambiguity to increase organizational commitment and job satisfaction are discussed.

Original languageEnglish (US)
Pages (from-to)27-34
Number of pages8
JournalNursingConnections
Volume12
Issue number1
StatePublished - 1999

ASJC Scopus subject areas

  • Medicine(all)

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