Screening innovations in the telecommunications industry: An expert systems approach

Sudha Ram, Sundaresan Ram

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

Research is described whose goal is to develop and validate an expert system that will screen new products and services prior to commercialization. The authors have developed a model for screening telecommunications innovations and built a prototype expert system based on this model. They have addressed several critical research issues in the development of such a system: choice of the appropriate sources of knowledge, resolution of conflict among human experts chosen for knowledge acquisition, use of knowledge programming techniques that can accommodate uncertainty, and suggestions for multiple methods of system validation. It is noted that the development of the system will contribute to effective product planning in organizations and enhance resource efficiency. It will also generate guidelines for capturing and using expertise in highly unstructured decision-making situations in business such as new product screening.

Original languageEnglish (US)
Title of host publicationProceedings of the Hawaii International Conference on System Science
EditorsLee W. Hoevel, Bruce D. Shriver, Jay F.Jr. Nunamaker, Ralph H.Jr. Sprague, Velijko Milutinovic
PublisherPubl by Western Periodicals Co
Pages257-263
Number of pages7
ISBN (Print)0818620102
StatePublished - Jan 1 1990
EventProceedings of the Twenty-Third Annual Hawaii International Conference on System Sciences. Volume 1: Architecture Track - Kailua-Kona, HI, USA
Duration: Jan 2 1990Jan 5 1990

Publication series

NameProceedings of the Hawaii International Conference on System Science
Volume3
ISSN (Print)0073-1129

Other

OtherProceedings of the Twenty-Third Annual Hawaii International Conference on System Sciences. Volume 1: Architecture Track
CityKailua-Kona, HI, USA
Period1/2/901/5/90

ASJC Scopus subject areas

  • Computer Science(all)

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  • Cite this

    Ram, S., & Ram, S. (1990). Screening innovations in the telecommunications industry: An expert systems approach. In L. W. Hoevel, B. D. Shriver, J. F. J. Nunamaker, R. H. J. Sprague, & V. Milutinovic (Eds.), Proceedings of the Hawaii International Conference on System Science (pp. 257-263). (Proceedings of the Hawaii International Conference on System Science; Vol. 3). Publ by Western Periodicals Co.