Social exchange in supply chain relationships: The resulting benefits of procedural and distributive justice

David A. Griffith, Michael G. Harvey, Robert F. Lusch

Research output: Contribution to journalArticle

250 Scopus citations


Social exchange theory is used to model the outcomes of procedural and distributive justice in supply chain relationships. In this study, we examine how the enacted procedural and distributive justice policies of a firm influence its partner's attitudes and behaviors within a sample of 290 supply chain relationships. Findings indicate that the perceived procedural and distributive justice of a supplier's policies enhance the long-term orientation and relational behaviors of its distributor, which, in turn, are associated with decreased conflict and increased satisfaction, that influence the distributor's performance. The authors discuss the importance of the results for academics and practitioners.

Original languageEnglish (US)
Pages (from-to)85-98
Number of pages14
JournalJournal of Operations Management
Issue number2
StatePublished - Jan 2006



  • Distributor performance
  • Long-term orientation
  • Procedural and distributive justice
  • Relational behaviors
  • Social exchange theory
  • Supply chain management

ASJC Scopus subject areas

  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering

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