Social media broadcasts and the maintenance of diverse networks

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Social media platforms like Facebook, Twitter, and LinkedIn let people broadcast messages to their entire network of contacts all at once. As the number of users and the amount of information they broadcast grow, platform managers face an increasingly pressing problem - which broadcasts should they show their users? To address this question, I study the database of a social media company that started charging its users to receive broadcasts about their contacts. By relating purchase rates to properties of users' social networks, I identify which ties are most valuable to maintain through broadcasts. I find that strong ties increased purchase rates more than weak ties. However, purchase rates also increased with the structural diversity of users' ties. Social media platforms should thus prioritize broadcasts from ties that are either strong or structurally diverse.

Original languageEnglish (US)
Title of host publication35th International Conference on Information Systems "Building a Better World Through Information Systems", ICIS 2014
PublisherAssociation for Information Systems
ISBN (Print)9781634396943
StatePublished - 2014
Event35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014 - Auckland, New Zealand
Duration: Dec 14 2014Dec 17 2014

Other

Other35th International Conference on Information Systems: Building a Better World Through Information Systems, ICIS 2014
Country/TerritoryNew Zealand
CityAuckland
Period12/14/1412/17/14

Keywords

  • Broadcasts
  • Social media
  • Social networks
  • Structural diversity
  • Tie strength

ASJC Scopus subject areas

  • Information Systems
  • Computer Science Applications

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