The application of electronic meeting technology to support strategic management

Craig K. Tyran, Alan R. Dennis, Douglas R. Vogel, J. F. Nunamaker

Research output: Contribution to journalArticle

64 Scopus citations

Abstract

Strategic management is often performed by groups of managers. By improving the com-munication process of such groups, strategic management might be enhanced. This paper investigates the application of electronic meeting systems (EMS) technology to support strategic management. Eight cases involving five organizations using an EMS facility are examined to: (1) determine how organizational groups use EMS for strategic management, (2) assess the overall effectiveness and efficiency of the EMS approach to strategic management, and (3) assess the capability of an EMS to address a variety of group process and communication issues in an organizational context. The findings indicate that EMS technology can address a number of the theoretical and practical concerns associated with strategic management meetings involving large heterogeneous groups of managers. Implications for the design of EMS to support strategic management are discussed, and opportunities for future research are identified.

Original languageEnglish (US)
Pages (from-to)313-334
Number of pages22
JournalMIS Quarterly: Management Information Systems
Volume16
Issue number3
StatePublished - Sep 1 1992

Keywords

  • Decision support
  • Electronic meeting systems
  • Group decision support systems
  • Group support systems
  • Strategic decision making
  • Strategic management

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Computer Science Applications
  • Information Systems and Management

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