The effects of communication media & conflict on team identification in diverse teams

Anita Bhappu, Janna M. Crews

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Citations (Scopus)

Abstract

This paper explores the effects of communication media and conflict on team identification in diverse teams. Communicating either face-to-face (FTF) or via computer-mediated communication (CMC), participants performed a simulated foundation activity in 4-person teams that were diverse in terms of both social category and informational diversity. Results indicate that CMC teams had lower team identification than FTF teams. However, communication media moderated the relationship between conflict and team identification such that conflict had a negative effect on team identification in diverse FTF teams but had no effect on team identification in diverse CMC teams. These findings suggest that CMC can help diverse teams manage their intragroup conflict by attenuating the negative effect of conflict on team identification, making CMC an effective medium for decision-making in diverse teams.

Original languageEnglish (US)
Title of host publicationProceedings of the Annual Hawaii International Conference on System Sciences
EditorsR.H. Spraque, Jr.
Pages50
Number of pages1
StatePublished - 2005
Externally publishedYes
Event38th Annual Hawaii International Conference on System Sciences - Big Island, HI, United States
Duration: Jan 3 2005Jan 6 2005

Other

Other38th Annual Hawaii International Conference on System Sciences
CountryUnited States
CityBig Island, HI
Period1/3/051/6/05

Fingerprint

Communication
Decision making

ASJC Scopus subject areas

  • Engineering(all)

Cite this

Bhappu, A., & Crews, J. M. (2005). The effects of communication media & conflict on team identification in diverse teams. In R. H. Spraque, Jr. (Ed.), Proceedings of the Annual Hawaii International Conference on System Sciences (pp. 50)

The effects of communication media & conflict on team identification in diverse teams. / Bhappu, Anita; Crews, Janna M.

Proceedings of the Annual Hawaii International Conference on System Sciences. ed. / R.H. Spraque, Jr. 2005. p. 50.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Bhappu, A & Crews, JM 2005, The effects of communication media & conflict on team identification in diverse teams. in RH Spraque, Jr. (ed.), Proceedings of the Annual Hawaii International Conference on System Sciences. pp. 50, 38th Annual Hawaii International Conference on System Sciences, Big Island, HI, United States, 1/3/05.
Bhappu A, Crews JM. The effects of communication media & conflict on team identification in diverse teams. In Spraque, Jr. RH, editor, Proceedings of the Annual Hawaii International Conference on System Sciences. 2005. p. 50
Bhappu, Anita ; Crews, Janna M. / The effects of communication media & conflict on team identification in diverse teams. Proceedings of the Annual Hawaii International Conference on System Sciences. editor / R.H. Spraque, Jr. 2005. pp. 50
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