The effects of critical team member assertiveness on team performance and satisfaction

Matthew J. Pearsall, Aleksander P.J. Ellis

Research output: Contribution to journalArticlepeer-review

83 Scopus citations

Abstract

In an effort to extend theory and research linking personality to team effectiveness, this study used the workflow networks literature to investigate the effects of critical team member dispositional assertiveness on team performance and satisfaction. Results from 64 teams working on a command-and-control simulation indicated that critical team member dispositional assertiveness positively affected team performance and team satisfaction. Results also indicated that both of those effects were due to improvements in the team's transactive memory system.

Original languageEnglish (US)
Pages (from-to)575-594
Number of pages20
JournalJournal of Management
Volume32
Issue number4
DOIs
StatePublished - Aug 1 2006

Keywords

  • Assertiveness
  • Criticality
  • Teams
  • Transactive memory

ASJC Scopus subject areas

  • Finance
  • Strategy and Management

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