The effects of real-time individual performance feedback and goal setting on computermediated group idea generation

Jay J.H. Jung, Christoph Schneider, Joseph S. Valacich

Research output: Contribution to conferencePaper

1 Scopus citations

Abstract

Prior computer-mediated group idea generation research has concluded that social loafing is likely an important factor in reducing individual and group task performance. Group researchers-both focusing on non-technology and technology-mediated groups-have theorized that loafing could be minimized if individuals and groups were given either clear feedback on their task performance or if given clear and attainable performance goals. To examine the efficacy of these interventions on task performance, a computer-mediated idea generation environment was constructed that provided performance feedback for all group members where each member could view how many ideas every group member produced throughout an experimental session. In addition, this environment supported the ability to set a challenging, but attainable, performance goal for each group member (i.e., throughout a session, each member was able to track their performance toward a pre-set performance goal). Using this computer-mediated environment, a laboratory experiment was conducted with five-member groups that examined the influence of both goal setting (i.e., explicit-difficult versus do your best) and performance feedback (i.e., performance feedback versus no-performance feedback) in a 2 × 2 factorial design on group task performance. Providing performance feedback was found to significantly improve task performance. Additionally, performance feedback and goal setting interacted, such that groups in the performance feedback/explicit-difficult goal treatment had the highest performance. The implications of these results for future research, as well as the implications for the design of the human-computer interface in electronic group idea generation systems, are discussed.

Original languageEnglish (US)
Pages885-896
Number of pages12
StatePublished - Dec 1 2005
Externally publishedYes
Event26th International Conference on Information Systems, ICIS 2005 - Las Vegas, NV, United States
Duration: Dec 11 2005Dec 14 2005

Other

Other26th International Conference on Information Systems, ICIS 2005
CountryUnited States
CityLas Vegas, NV
Period12/11/0512/14/05

Keywords

  • Computer-mediated idea generation
  • Goal setting
  • Human-computer interaction
  • Performance feedback

ASJC Scopus subject areas

  • Computer Science Applications
  • Statistics, Probability and Uncertainty
  • Applied Mathematics
  • Library and Information Sciences

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    Jung, J. J. H., Schneider, C., & Valacich, J. S. (2005). The effects of real-time individual performance feedback and goal setting on computermediated group idea generation. 885-896. Paper presented at 26th International Conference on Information Systems, ICIS 2005, Las Vegas, NV, United States.