The motivators and benefits of sharing knowledge to a KMS repository in an Omani organization

Kamla Ali Al-Busaidi, Lorne Olfman, Terry Ryan, Gondy Augusta Leroy

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Knowledge is a powerful resource that enables individuals and organizations to achieve several benefits such as improved learning and decisionmaking. Repository knowledge management system (KMS) assists organizations to efficiently capture their knowledge for later reuse. However, the breadth and depth of a knowledge management system depends on the magnitude of knowledge contributed to the system. This paper aimed to empirically investigate the motivators of knowledge sharing behavior and the individual benefits of such behavior in a culture where knowledge is perceived as power and private. Based on 104 employees in a major private petroleum organization in Oman and the partial least square analysis methodology, the results suggested that knowledge contributors were motivated by the system technical characteristics and the organizational-culture dimensions such as management support and rewards policy. Information technology service quality and peers trustworthiness were not significant motivators for sharing knowledge.

Original languageEnglish (US)
Title of host publicationInnovation and Knowledge Management in Business Globalization: Theory and Practice - Proceedings of the 10th International Business Information Management Association Conference
PublisherInternational Business Information Management Association, IBIMA
Pages928-935
Number of pages8
Volume1-2
Publication statusPublished - 2008
Externally publishedYes
Event10th IBIMA Conference on Innovation and Knowledge Management in Business Globalization - Kuala Lumpur, Malaysia
Duration: Jun 30 2008Jul 1 2008

Other

Other10th IBIMA Conference on Innovation and Knowledge Management in Business Globalization
CountryMalaysia
CityKuala Lumpur
Period6/30/087/1/08

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ASJC Scopus subject areas

  • Business and International Management
  • Management of Technology and Innovation

Cite this

Al-Busaidi, K. A., Olfman, L., Ryan, T., & Leroy, G. A. (2008). The motivators and benefits of sharing knowledge to a KMS repository in an Omani organization. In Innovation and Knowledge Management in Business Globalization: Theory and Practice - Proceedings of the 10th International Business Information Management Association Conference (Vol. 1-2, pp. 928-935). International Business Information Management Association, IBIMA.