User experience with agent99 Trainer: A usability study

Jinwei Cao, Janna M. Crews, Jay F Nunamaker, Judee K Burgoon, Ming Lin

Research output: Chapter in Book/Report/Conference proceedingConference contribution

6 Citations (Scopus)

Abstract

Usability is a critical measure of a system's success. This study focuses on evaluating the usability of Agent99 Trainer, a Web-based multimedia training system for deception detection training. Common measures and evaluation methods for system usability are reviewed. After briefly introducing the design of Agent99 Trainer, this paper focuses on presenting the evaluation methods used in the study and the results. Both quantitative and qualitative data were collected using questionnaires for testing the following system usability attributes: learnability, usefulness, ease of use, effectiveness, and user satisfaction. The results of this evaluation indicate that Agent99 Trainer is a well-designed system with good usability. Several features that make Agent99 Trainer a useful and valuable tool are discussed, and lessons learned from this evaluation for future system improvement are summarized.

Original languageEnglish (US)
Title of host publicationProceedings of the Hawaii International Conference on System Sciences
EditorsR.H. Sprague Jr.
Pages641-652
Number of pages12
Volume37
StatePublished - 2004
EventProceedings of the Hawaii International Conference on System Sciences - Big Island, HI., United States
Duration: Jan 5 2004Jan 8 2004

Other

OtherProceedings of the Hawaii International Conference on System Sciences
CountryUnited States
CityBig Island, HI.
Period1/5/041/8/04

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ASJC Scopus subject areas

  • Software
  • Industrial and Manufacturing Engineering

Cite this

Cao, J., Crews, J. M., Nunamaker, J. F., Burgoon, J. K., & Lin, M. (2004). User experience with agent99 Trainer: A usability study. In R. H. Sprague Jr. (Ed.), Proceedings of the Hawaii International Conference on System Sciences (Vol. 37, pp. 641-652). [CLUSR10]

User experience with agent99 Trainer : A usability study. / Cao, Jinwei; Crews, Janna M.; Nunamaker, Jay F; Burgoon, Judee K; Lin, Ming.

Proceedings of the Hawaii International Conference on System Sciences. ed. / R.H. Sprague Jr. Vol. 37 2004. p. 641-652 CLUSR10.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Cao, J, Crews, JM, Nunamaker, JF, Burgoon, JK & Lin, M 2004, User experience with agent99 Trainer: A usability study. in RH Sprague Jr. (ed.), Proceedings of the Hawaii International Conference on System Sciences. vol. 37, CLUSR10, pp. 641-652, Proceedings of the Hawaii International Conference on System Sciences, Big Island, HI., United States, 1/5/04.
Cao J, Crews JM, Nunamaker JF, Burgoon JK, Lin M. User experience with agent99 Trainer: A usability study. In Sprague Jr. RH, editor, Proceedings of the Hawaii International Conference on System Sciences. Vol. 37. 2004. p. 641-652. CLUSR10
Cao, Jinwei ; Crews, Janna M. ; Nunamaker, Jay F ; Burgoon, Judee K ; Lin, Ming. / User experience with agent99 Trainer : A usability study. Proceedings of the Hawaii International Conference on System Sciences. editor / R.H. Sprague Jr. Vol. 37 2004. pp. 641-652
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