When Push Doesn't Come to Shove: Interpersonal Forgiveness in Workplace Relationships

Karl Aquino, Steven L. Grover, Barry Goldman, Robert Folger

Research output: Contribution to journalReview article

86 Scopus citations

Abstract

This article develops the construct of workplace forgiveness by drawing from several relevant literatures, Forgiveness is defined as a process by which an offended worker cognitively acknowledges the wrongfulness of an injurious act and deliberately chooses to release negative emotions and inhibit the desire for revenge. In contrast to revenge, forgiveness may repair damaged workplace relationships in the aftermath of a personal offense. The authors conclude with a research agenda in the form of objectives that provides researchers with a plan for investigating forgiveness.

Original languageEnglish (US)
Pages (from-to)209-216
Number of pages8
JournalJournal of Management Inquiry
Volume12
Issue number3
DOIs
StatePublished - Sep 1 2003

Keywords

  • Forgiveness
  • Revenge
  • Workplace relationships

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Strategy and Management
  • Management of Technology and Innovation

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