Will information and incentive affect traveler’s day-to-day departure time decisions?—An empirical study of decision making evolution process

Xianbiao Hu, Xiaoyu Zhu, Yi-Chang Chiu, Qing Tang

Research output: Contribution to journalArticle

Abstract

The uncertainty and unpredictability of a transportation network roots in the dynamics of individual travel behavior, which can be revised consciously or repeated habitually depending upon the reality and personality. In this paper, we propose to study the day-to-day departure time choice behavior of the travelers, using real observation data collected from a smartphone app, “Metropia”. Influenced by the information and incentives provided in the app and the comparison with the experience gained from the last trip, a transformation process of traveler’s day-to-day experience on departure time from an existing habit to a new one is analyzed in this study. The analysis result in a binary choice model for the shift of departure time for each repeated morning commute trip comparing with the last one, which proves that users’ experience in app engagement, previous travel time saving, habitual travel time, incentives, and commute flexibility are able to trigger day-to-day behavioral change for their morning home-to work commutes. The findings of this research provide insights on the users’ adaption to a new traffic information service along with incentives, and corresponding behavior changes over a transition period. The outcomes suggest ways to improve ICT services and incentive scheme, as well as the transportation operation and demand management.

Original languageEnglish (US)
JournalInternational Journal of Sustainable Transportation
DOIs
StatePublished - Jan 1 2019

Fingerprint

Application programs
incentive
Decision making
decision making
Travel time
travel time
Smartphones
Information services
travel behavior
travel
demand management
experience
information service
habits
personality
flexibility
time
decision
uncertainty
traffic

Keywords

  • Departure time choice
  • incentive rewards
  • information and communication technology (ICT)
  • smartphone based data collection
  • travel behavior evolution

ASJC Scopus subject areas

  • Environmental Engineering
  • Civil and Structural Engineering
  • Geography, Planning and Development
  • Renewable Energy, Sustainability and the Environment
  • Automotive Engineering
  • Transportation

Cite this

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